Realm Reptiles Store Policy
We guarantee our animals to be in perfect health upon arrival and for 7 days after arrival. All animals are guaranteed to be live, in good condition and correctly sexed, also free from showing any physical signs of illness. If you are not satisfied with your purchase, we will replace or refund any animal minus the return freight if notified within 24 hours of receipt.We DO NOT feed frozen thawed, only live prey.We ship through FedEx priority overnight shipping out Monday-Thursday. If properly acclimated and cared for, our animals should do excellent for you. It's difficult to put a longer term guarantee on our animals because once you receive them, we have no way of controlling how they are cared for. We cannot guarantee against flawed husbandry practices.Payment plans available - generally 25% deposit with 30 days to payoff remaining balance. Deposits are nonrefundable. Payment methods accepted are cash, PayPal, Venmo Zelle and Cashapp. Free local pickup is available. Will combine shipping when purchasing multiple animals. Group discounts available.All prices are for individual animals.*Note: The Live Arrival guarantee is VOID if we are provided incomplete or erroneous shipping information. Remember these are live animals, please be thorough and provide us with complete and correct shipping information so that your shipment will arrive at the scheduled time.Prices do not include shipping. All animals are shipped FedEx hub to FedEx hub and held for pick up. Animals will not be shipped directly to your house. This reduces Stress to the animal.Feel free to ask any questions you may have.