About Kaptive Bred Beauties
Here at KBB, we are a small Family owned and operated business. Our goal is to provide our customers with a high quality healthy pet and the knowledge necessary to provide your new companion the best care possible.
Kaptive Bred Beauties Store Policy
We guarantee all animal/s for: live arrival, genetics, and in overall good health.
ALL SALES FINAL.
We may request a shipment be postponed 1-2 weeks after the order due to a rise in fraudulent card activity.
Someone MUST be home to receive the package to have it shipped to a home.
We are not responsible for handler (FedEx) mistakes.
If no one will be home we can have it shipped to a FedEx ship center, if you do not know where one is send us your zip code and we can find one.
Live animals cannot be shipped to FedEx Ship and Print Centers or FedEx kiosk in Walmart, Walgreens, Hotels, etc. FEDEX SHIP CENTER ONLY.TERMS Disclaimer: Failure to read and understand our terms, will under no circumstances be reason to consider them altered or void. We reserve the right to refuse sale to any buyer for any reason.Legality: The legality of owning a reptile in your City and State is the buyer's(your) responsibility. It is NOT the responsibility of Kaptive Bred Beauties to know what regulations exist in your area. We do not knowingly sell animal/s to person/s under 18 years of age without parental consent.Forms of Payment: Square,Zelle, and Cash. All sales are FINAL.Payment Plans: Payment plans are available. A minimum nonrefundable deposit of 25% of the total cost of the order including shipping is required. Payments can be made weekly, bi-weekly or what may suit the buyer best. The order MUST be paid in full within 30 days unless other arrangements are made from the start. Failure to pay in full in the time given will result in a refund of all payments besides the original 25% deposit and could result in a ban from future purchases.Shipping: We ship to the lower 48. Local pick up or meet up is available as well. Live Arrival Guaranteed!!! Shipped via FedEx Priority next day air using ShipYour Reptile,Reptiles2you.com or Reptilesexpress.com shipping out Tuesday Wednesday with most deliveries arriving by 10:30am. Although some areas have a guaranteed delivery time of 12:00 noon or by the end of the day. It is the buyers responsibility to provide us the correct address and apartment number if applicable. Wrong addresses or missing apartment numbers that cause delivery delays terminate our live arrival guarantee. The buyer or a representative must be available to receive the package upon delivery. Animals left at the door or unattended negates the guarantee. For temperatures that fall between 32-34ºF and 91-98ºF packages can be shipped to your nearest FedEx facility at the buyer's risk. All packages must be picked up within 4 hours of arrival or our live arrival guarantee will be terminated.Optional Insurance: Kaptive Bred Beauties will NOT be deemed accountable for carrier delays or faults. Insurance is optional and must be requested by the buyer at the time of purchase. The cost for insurance is 2.60 per 100.00 if you would like to be compensated for a DOA(dead on arrival) due to a carrier delay.Delivery: Please carefully unpack and inspect your animal/s upon arrival. Your new companion will need time to acclimate to it’s new environment. It is recommended that you place your animal/s in their new environment after inspecting them. Please allow a week(minimum)for your animal/s to acclimate before handling or feeding. After allowing for a week long acclimation period you may offer your acquisition/s it’s first appropriately sized prey item and allow them a couple days to digest before any handling.DOA Dead on Arrival: In the unlikely event an animal arrives DOA(dead on arrival), the buyer must notify us immediately and email us a photo and video unboxing the animal/s or all guarantees are null and void. Deceased animal/s must be kept for further instructions and verification.Replacements: Please be certain about your decision prior to purchase. If you are not 100% satisfied, please contact us within 48 hours for "Potential" replacement, additional shipping will be at the buyers expense. If the buyer receives a DOA(dead on arrival), "Store Credit" will be given as replacement. For cash compensation please read about optional insurance.Genetics: Genetics are 100% guaranteed for animals sold by Kaptive Bred Beauties. Animal/s listed as possible gene/s or possible Het/s for a gene are not guaranteed.Health: We guarantee that all animal/s are healthy at the time of sale. Kaptive Bred Beauties is not responsible for any veterinary expenses or costs incurred by the buyer for any animal/s. If you bring any animal/s to a veterinarian, you do so at your own expense.Feeding: We guarantee all animals are feeding at the time of sale "UNLESS NOTED". We do not guarantee that an animal will feed under your care. We are always available to offer advice if or when an animal stops feeding.Disposition: We do not guarantee or offer refunds for the disposition of any animals sold. Although, if you ask we will do our best to give you an honest representation of its disposition in our experience.Questions: We will gladly answer any questions before and/or after the sale.
